References
Alspach, G., (2007).  Critical care nurses as coworkers: are our interactions nice or nasty? Critical Care Nurse. 27(3):10, 12- 4. Retrieved 
                    from    http://ccn.aacnjournals.org/content/27/3/10.full
Cummings, G., Lee, H., MacGregor, T., Davey, M., Wong, C., Paul, L., Stafford, E. (2008). Factors contributing 
                    to nursing leadership: a systematic review. Journal  of Health Services Research & Policy (13)4; 240-248.
Dickerson, P. (2010).  Multi generational challenges: working together in 
                    healthcare.  ISNA  Bulletin, 6, 10 – 14.
Leadership and Motivational Training (2010). The types of behaviours you can expect when a relationship is toxic. 
                      Retrieved from
                     http://www.leadership-and-motivation-training.com/characteristics-of-a-toxic-relationship.html
Martin, M. M.,  & Stanley, K., M., (2011). Lateral and vertical violence education: bringing students into the equation. 
                    South Carolina Nurse, 18(1):8. Retrieved from http://www.nursingald.com/Uploaded/NewsletterFiles/SC1_11.pdf
Maxwell, J.C. (1997). Becoming a Person of Influence. Nashville- Thomas Nelson.
Provincial Collective Agreement (2006-2010). Nurses bargaining association. Retrieved on January 19, 2011 from 
                    http://www.bcnu.org/contracts_services/provincial_contract/pdf/NCA2006- 2010.pdf
Reinholz, B., and Cash J. K., (2009). Employee bad behavior: selected thoughts and strategies. Oklahoma Nurse 54:1 
                    p. 20. Retrieved from
                    http://0-find.galegroup.com.aupac.lib.athabascau.ca/gtx/infomark.do?&contentSet=IAC-Documents&&tabID=T003&prodId=PPNU&docId=A214398418&source=gale&srcprod=PPNU&userGroupName=atha49011&version=1.0
Runde, C.E., & Flanagan, T.A. (2008).  Building Conflict Competent Teams (1st ed.). San Fransisco-Jossey-Bass.
Senior, B., & Swailes, S. (2010). Organizational change (4th ed.). Essex, UK: Pearson
Sheridan-Leos, N., (2008). Understanding lateral violence in nursing. Clinical Journal of Oncology Nursing. 12:3, 399-403.     
                Retrieved from http://0-find.galegroup.com.aupac.lib.athabascau.ca/gtx/infomark.do?&contentSet=IAC-  
Documents&&tabID=T002&prodId=AONE&docId=A179978697&source=gale&srcprod=AONE&userGroupName=atha49011&version=1.0
Stanley, K., M., (2010). The high cost of lateral violence in nursing. Sigma Theta Tau International Leadership Summit. 
                Retrieved from  www.nursingsociety.org